Position Summary

One-Day-At-A-Time (ODAAT), a program partner of the Urban Affairs Coalition (UAC), is currently looking for an individual to fill the full-time position of Medical Billing/Revenue Assistant.

The Assistant specifically will ensure proper claim submission, troubleshoot claim rejections, and respond to information requests accounts payable and receivable, office administration, and executive assistance to and for the Fiscal Coordinator, Revenue Cycle Manager and Director of Shelter Finance. The Assistant is part of the Fiscal Team working in coordination and cooperation with the Executive team and other team members to produce high quality work that is timely and efficient.

Key Duties & Responsibilities:

  • Accurately enters information necessary for insurance claims including client demographics, insurance information, diagnosis and treatment codes and modifiers,
    referrals and authorizations
  • Ensures claim information is complete and accurate, submitting charges on a daily basis to clearinghouse or individual insurance companies electronically or via MHX
  • Follows up and resolves unpaid claims (denials, rejections, appeals, COB issues, etc.) through contact with insurance companies and/or government healthcare programs
  • Sends out billing statements on a bi-weekly basis; contacts administrators with reference to client bills and unpaid charges and establishment of information deadlines
  • Posts insurance and client bill payments from Insurance and Guarantor timely; produce revenue cycle reports weekly
  • Creates Aged Receivable reports to monitor unpaid claims
  • Abstracts clinical information, interprets and codes from office notes, client files and operative/bed count reports. Assigns medical codes and modifiers to support clinicians’ and organizational fees in order to obtain reimbursement from insurance companies and government healthcare programs
  • Follows HIPAA guidelines in handling client information; Maintain strict confidentiality
  • Enters client billing, invoices and data relevant to timely vendor/contract payments and budgeting into our accounting software
  • Respond accurately and timely to Billing Coordinator and supervisor questions regarding client billing invoicing and adjustments while ensuring compliance
  • Support reporting that addresses billing variances, denials and payment discrepancies on a timely basis
  • Screen and review information for accuracy; Confirm client demographic information and adjust as necessary
  • Respond to information requests from governmental agencies or insurance carriers in a timely manner
  • Initiate and answer telephone calls/inquiries regarding billing and fiscal follow-up, and works with internal departments regarding billing matters
  • Handle collections and unpaid accounts by establishing payment records and processes, monitoring payments, and following up with internal clients if or when there is a lapse in payment or information for filing
  • Audit all client billing portals, vendors, invoices and statements monthly for proper vendor billing reconciliation as assigned
  • Support our billing, A/R and A/P processes for facility and private pay customers in billing and financial database systems as assigned
  • Prepare periodic fiscal reports, financial statements and related records on program activities, progress, status or other special reports for management as directed
  • Maintains accurate documentation for all client billing contracts and fiscal-related correspondence as related to client billables as assigned

Education, Knowledge, Skills & Abilities (Minimum Qualifications):

  • Associates degree (AA) is preferred; HS required;
  • Must have the ability to work independently and can provide technical assistance to
    other team members; Possess excellent time management skills;
  • Display a high level of initiative, effort and commitment towards completing
    assignments efficiently;
  • Capable of working remotely and submitting work timely;
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Access, Teams, etc.);
  • Excellent verbal and written communication skills;
  • Develops and maintains positive, professional relationships with vendors, staff,
    volunteers, and others;
  • Knowledge of the following billing systems preferred, but not required, QuickBooks,
    EZClaim, CareWare, InSync, and Microix;
  • Able to meet an occasional flexible work schedule including evenings and weekends, and availability by telephone and/or cell phone; able to work remotely as needed;
  • Able to develop rapport, provide information, and refer with sensitivity to cultural
    issues; and
  • Bilingual a plus.

MORE DETAILS

LICENSES AND CERTIFICATIONS
• Valid Driver’s license preferred.

PHYSICAL REQUIREMENTS
• Able to lift/move weight up to 25 lbs.
• Vision adequate to perform the responsibilities and functions of the job efficiently.
• Must be able to sit for 3 or more hours per day.

WORK ENVIRONMENT

The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Contact Info

Interested applicants should email their cover letter and resume along with salary requirements (including position in subject) to:

Nyae Slanger
One-Day-At-A-Time (ODAAT)
E-mail: ODAATCareers@Gmail.com
Telephone calls will not be accepted
UAC/ODAAT is an Equal Opportunity Employer